Barista

Brand: Heytea

Location: Puchong

1. Beverage Preparation

• Prepare and serve Heytea’s signature tea and beverages according to company recipes and standards.
• Ensure accuracy and consistency in beverage preparation and presentation.

  2. Customer Service

  • Provide excellent customer service by greeting and engaging with customers in a friendly manner.
  • Recommend beverages and menu items based on customers' preferences.
  • Handle customer inquiries and resolve complaints professionally and efficiently.

    3. Store Operations

    • Maintain cleanliness and organization of the workspace, equipment, and customer areas.
    • Assist with opening and closing procedures, including stock replenishment and preparation.
    • Monitor inventory levels and notify the supervisor of any shortages.

      4. Team Collaboration

      • Work closely with team members to ensure smooth daily operations.
      • Support colleagues during busy periods and assist with other tasks as needed.

        5. Compliance & Safety

        • Follow health, safety, and hygiene standards to ensure a safe working environment.
        • Adhere to Heytea’s Standard Operating Procedures (SOPs) and quality assurance guidelines.

Brand: Heytea

Location: Puchong

Join Heytea, the global leader in milk tea, as a Tea Barista in our Puchong outlet! We are looking for enthusiastic individuals passionate about delivering exceptional customer service and crafting high-quality beverages. As a Tea Barista, you will be responsible for preparing Heytea’s signature drinks, ensuring a clean and efficient work environment, and creating memorable experiences for our customers.

Education & Experience

• SPM/Certificate or higher in hospitality, F&B, or a related field.
• Prior experience as a barista or in the F&B industry is an advantage but not mandatory.

  Skills & Competencies

  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Excellent customer service and interpersonal skills.
  • Basic knowledge of F&B operations and equipment handling.

    Personal Traits

    • Passionate about tea and beverages with a strong desire to learn and grow.
    • Friendly, positive, and able to work well in a team.
    • Flexible and willing to work shifts, weekends, and public holidays.
    • Adaptable to Heytea’s corporate culture and standards.

• Staff purchase privilege on all products including festive merchandising.
• Medical Insurance.
• On-The-Job training.
• Opportunity to be trained in China.
• Monthly performance bonus.
• Festival gifts.
• Company contribution of EPF, SOSCO, EIS.
• Career development opportunities.
• Friendly team.