IT Support

JOB RESPONSIBILITIES:

Part 1 –Primary roles of the job which are measurable and may be used as part of KPIs

• Perform daily off site & Onsite backup and ensure backup media keep in designed location.
• Support daily operation in HQ and POS administration, configuration and installations which include POS, PC, Laptop, Tablet, Network and WIFI access.
• Managed record of Hardware and Software licenses.
• Coordinate with ERP and POS vendor on issues reported on software
• Assist in roll out project and follow up documentation and procedures with vendors.
• Registration, Email users, and extraction of reports from POS system.
• Perform any other duties and responsibilities as and when assigned by Management.
• Ewallet , Credit card and Other Payment Gateway Application Process.

Qualification and Experience

• Candidate must possess at least Diploma in Information Technology, Computer Science or equivalent.
• Organisational skills, ability to set priorities and meet challenging deadline
• Excellent written and verbal communication skills
• Keen operation sense with full understanding of each department role and needs
• Sharp observation skills
• Strong service orientation with excellent interpersonal skills
• Self-directed individual with initiative, analytical and problem-solving skills

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Kota Damansara: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current salary?
• What is your expected salary?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• IT support: 1 year (Preferred)