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Call Centre Officer

RM 1,800 - RM 3,000 / Per Mon

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Responsibilities:

  • Answering incoming carpark's intercom and general phone calls to customer's inquiry
  • Identify and escalate any carpark issue
  • Provide information to customers for any carparks details like pricing, availability etc
  • Research, identify and resolve customer complaints by understanding the root of the problem
  • Monitoring the CCTV cameras
  • Ad hoc duties assigned by superior and managers

Requirements:

  • Must be able to perform shift duties
  • Basic computer knowledge
  • Able to multi-tasks and able to work in intense environment
  • No experience welcome to apply as training will be provided

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

  • Free parking

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay