Clinic Assistant

About the role

As a Clinic Assistant at Balance Clinic, you will play a vital role in providing exceptional patient care and supporting the smooth operations of clinic. Reporting to the Clinic Manager, this full-time position is based in our Ipoh, Perak location.

What you'll be doing

Greeting and checking in patients, ensuring a warm and welcoming experience

Scheduling appointments and managing the clinic's booking system

Maintaining accurate patient records and updating electronic medical charts

Assisting practitioners with patient consultations and treatments as needed

Ensuring the clinic is clean, well-stocked and organised at all times

Providing exceptional customer service and addressing patient inquiries

Coordinating with the wider team to support the overall operations of the clinic

What we're looking for

Previous experience working in a healthcare or customer service environment

Strong interpersonal and communication skills, with the ability to engage with a diverse range of patients

Excellent organisational and multitasking abilities to juggle various responsibilities

Proficiency in using technology, including electronic medical record systems

A genuine interest in natural therapies and a commitment to supporting holistic patient care

What we offer

At Balance Clinic, we are committed to providing a supportive and nurturing work environment for our team. In addition to a competitive salary, you'll enjoy access to ongoing training and development opportunities, generous leave entitlements, and the chance to be part of a close-knit, passionate team dedicated to delivering exceptional patient outcomes.

About us

Balance Clinic is a leading provider of Functional Medicine services in Perak, Malaysia. Our team of highly skilled practitioners offers a range of holistic treatments, including advanced diagnostic, health coaching and target nutritional therapy to help our patients achieve optimal health and wellbeing. With a strong focus on patient-centric care, we are committed to empowering our community to take an active role in their own health journey.

Apply now to join our team and be a part of our mission to promote Functional Medicine and sustainable healthcare solutions.

Job Type: Full-time

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Ipoh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Why you interesting want to join us ?

Education:

• Post-Graduate (Preferred)

Experience:

• Clinical Assistant: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)

Location:

• Ipoh (Preferred)