FOOD AND BEVERAGE MANAGER

Job Description:

• Responsible in maintaining a consistent high level of customer service. This include talking to customers to monitor their experience. Floor presence is mandatory during peak hours.
• Greet and handle all guests interactions with a high level of professionalism and hospitality.
• Resolve guest issues.
• Strive to achieve sales target.
• Monitor and modify pricing and procedure as required. This include updating the menus at any point of sale systems to reflect any changes.
• Ensure all staff compliance with all relevant legislation and regulations. This includes food handling as well as health and safety legislation.
• Ensure that the facility consistently meets cleanliness, maintenance and safety standards.
• Responsible to lead, develop and coach all team members to ensure a high level of customer service.
• Delegate tasks appropriately to team members and assist the team as required.
• Ensure that food and beverages items are being served in compliance with operating procedures.
• Ensure all service stations are clean, organized and well stocked at all times. All lighting, music and ambience is appropriate for the meal provided.
• Monitor staff performance and assist in conducting performance reviews.
• Monitor inventory to ensure that the appropriate orders are placed at all times.
• Conduct monthly inventories for the F&B Department.
• Be a team player and practice collaboration within F&B and foster this relationship with other departments.
• Anticipate and react to any changes in business levels.
• Assisting Banquets as required.
• Performing other duties as assigned by the Management.

Skills and requirements:

• Diploma or Degree in hospitality and food beverages services management will be an added advantage.
• At least 5 years of experience in the F&B service industry.
• Ability to work under pressure while complying with all relevant legislation.
• Strong beverage knowledge required, including wines.
• Excellent leadership, communication service, conflict resolutions and interpersonal skills.
• Experience in monitoring and controlling inventories.

Job Types: Full-time, Permanent

Pay: From RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Holidays
• Monday to Friday
• Rotational shift
• Weekend jobs

Expected Start Date: 01/27/2025