Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Analyst

RM 3,000 - RM 4,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Principal Duties & Responsibilities:

  • Responsible as a first contact (Level 1 support) to handle any phone call and email from sales agents all over Malaysia regarding to their application issue. Only supporting Malaysia region..
  • Tickets / requests are handled using BMC Remedy Salesforce tool.
  • Responsible for all incidents logged, follow up and follow through to ensure the E2E resolutions within the agreed SLA.
  • Identifying and resolve issues for users, guiding users through corrective steps.
  • Register, log and escalates issues to business solution unit for system enhancement and bug fixes.
  • User access administration.

Job Specification:

  • Degree in IT or related field with 4 years of work experience.
  • Helpdesk and/or life insurance/financial services/ call centre/ customer service experience will be an advantage.
  • Good trouble shooting skills in Microsoft Windows environment
  • Ability to work independently, a self-starter, customer and result oriented and team player.

Remarks :

1) Working location is reachable by public transport.

2) Only have morning shift and afternoon shift up to 10pm. No midnight shift.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Afternoon shift
  • Day shift

Education:

  • Bachelor's (Preferred)

Experience:

  • Level 1 support: 3 years (Preferred)
  • Call Center: 2 years (Required)

Language:

  • Mandarin or Cantonese (Preferred)
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