Service Center Manager (Motorcycle)
RM 5,000 - RM 10,000 / month
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Overview: We are looking for an experienced Motorcycle Service Centre Manager to oversee the operations of our service center. The ideal candidate will possess a strong background in motorcycle mechanics, combined with excellent management skills. This role requires a dynamic leader who is committed to delivering exceptional customer service and maintaining high standards of workmanship.
Responsibilities:
- Manage daily operations of the motorcycle service center, ensuring efficient and effective service delivery.
- Oversee a team of technicians and support staff, including recruitment, training, scheduling, and performance management.
- Develop and implement processes and procedures to increase productivity and enhance customer satisfaction.
- Ensure all services and repairs are performed to the highest quality standards.
- Manage customer relations and handle any issues or complaints with professionalism.
- Maintain inventory control of parts and equipment, and liaise with suppliers to ensure timely procurement of necessary items.
- Monitor financial performance, prepare budgets, and implement strategies to increase profitability.
- Ensure compliance with all safety and regulatory requirements.
- Stay updated with the latest industry trends, technologies, and best practices in motorcycle maintenance and repair.
- Provide technical guidance and support to the service team as needed.
Qualifications:
- Proven experience as a Service Centre Manager or a similar managerial role in an automotive or motorcycle repair facility.
- Extensive knowledge of motorcycle mechanics and the motorcycle industry.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficient in managing budgets and basic financial reporting.
- Exceptional customer service skills and the ability to handle stressful situations.
- Technical certification or degree in Mechanical Engineering, Automotive Repair, or related field is highly preferred.
Experience:
- A minimum of 5 years of experience in motorcycle service or repair, with at least 1 in a managerial capacity.
Salary:
- Competitive salary based on experience. Benefits package included.
Job Type: Full-time
Pay: RM5,000.00 - RM10,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Yearly bonus
Similar Jobs