S
Field Service Technician
RM 2,300 - RM 3,000 / month
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Purpose of the role:
To carry out pre and post C360 GO-LIVE tasks.
Working Relationships:
Internal:
- Business Development Unit, Security, C360 Implementation team, ATME, Helpdesk, ATME Warehouse, ATM Operations, CSA, Cash Planning, ESS
External:
- Riggers, Customer (Retailers or Bankers), Vendors, Suppliers
Key Accountabilities:
1) Pre C360 GO-LIVE tasks:
- Site survey and create report
- Staging of machines (whenever required)
- Installation
- Training of customer
- Cash drop test
- Support GO-LIVE
2) Post C360 GO-LIVE tasks:
- Preventive Maintenance
- Second Line Maintenance (24x7 for selected customers)
- Relocation/Termination
3) Other projects/responsibilities:
- Standby for C360 events
- Mass retrofit/inspection on install base
- Cassette and Lock related projects/tasks (whenever required)
- Any other initiatives directed by the company’s Management
Formal Education:
- Possess at least a Certificate in Electronics Engineering / Mechatronics Engineering / Computer Engineering / Information Technology
Experience:
- At least 1-2 year(s) of working experience in the technical fields (IT, mechatronics maintenance).
- Preferably past experience related to local financial institutions.
- Experience of banking self-service terminals is an added advantage.
Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Meal allowance
- Parental leave
- Professional development
Schedule:
- Holidays
- On call
- Rotational shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Experience:
- Electrical engineering: 1 year (Preferred)
- Mechanical engineering: 1 year (Preferred)
License/Certification:
- Driving License (Preferred)
Willingness to travel:
- 75% (Preferred)
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