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Front Office Duty Manager
Salary undisclosed
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- Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.
- Announce VIP rooms to Housekeeping and F&B departments.
- Ensure VIP rooms are ready, checked and all in order prior to arrival.
- Attend management morning briefings as required.
- Take responsibility of your shift & handle situations, ensure that reception team on shift is looked after and assisted if needed.
- Register and process check in for all arrivals.
- Conduct daily briefings & ensure IQ standard is followed.
- Train and develop the team in order to achieve monthly targets.
- Check online comments (Tripadvsior, Booking.com etc), investigate issues, and report to the manager.
Job Type: Full-time
Benefits:
- Flexible schedule
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
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