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Mandarin Customer Service (Bayan Lepas/George Town, Penang)

RM 3,500 - RM 4,100 / Per Mon


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  • Support customers to place online orders with the client.
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
  • Identify and escalate priority issues through appropriate channels as and when necessary.
  • Maintains and improves quality of service by sharing suggestions and recommendations.
  • Fresh graduates are welcome to apply.
  • Able to speak in Mandarin.
  • Working 24/7 (8 hours), Between Monday to Sunday 5 working days, 2 days off
  • Working Location in Bayan Lepas or George Town Penang.
  • Language Allowance RM300
  • Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Optical Allowance
  • Annual Leave
  • Medical Leave
  • Career Progression