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Order Management Customer (Ops Analyst)

RM 6,000 - RM 7,000 / Per Mon


Original
Simplified
  • Order Fulfilment (Process customer orders)
  • Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
  • Assist Supply with inventory management
  • Billing / Invoicing / Letter of Credit Vetting
  • Managing customer queries
  • Issue invoice and send invoice to customer
  • Follow up customer for invoice payment
  • Sending Customer Survey (Feedback & Complaints, Satisfaction)
  • Manage customer Records, customer Master Data, Manual Pricing update
  • Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
  • Month end closing activities
  • Min education must possess at least Degree of higher
  • Able to converse in English, Mandarin and Bahasa Malaysia
  • Order Fulfilment (Process customer orders)
  • Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
  • Assist Supply with inventory management
  • Billing / Invoicing / Letter of Credit Vetting
  • Managing customer queries
  • Issue invoice and send invoice to customer
  • Follow up customer for invoice payment
  • Sending Customer Survey (Feedback & Complaints, Satisfaction)
  • Manage customer Records, customer Master Data, Manual Pricing update
  • Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
  • Month end closing activities
  • EPF/SOCSO/EIS
  • Medical Card/Insurance
  • Medical Leave
  • Annual Leave5. Fixed Allowance