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Order Management Customer Ops Analyst _mandarin

RM 6,000 - RM 7,000 / Per Mon


Original
Simplified

- Order Fulfilment (Process customer orders)

- Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes

- Assist Supply with inventory management

- Billing / Invoicing / Letter of Credit Vetting

- Managing customer queries

- Issue invoice and send invoice to customer

- Follow up customer for invoice payment

- Sending Customer Survey (Feedback & Complaints, Satisfaction)

- Manage customer Records, customer Master Data, Manual Pricing update

- Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue

- Month end closing activities

1. EPF/SOCSO/EIS

2. Medical Card/Insurance

3. Medical Leave

4. Annual Leave5. Fixed Allowance