Order Management Customer Ops Analyst _mandarin
RM 6,000 - RM 7,000 / Per Mon
Original
Simplified
- Order Fulfilment (Process customer orders)
- Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes
- Assist Supply with inventory management
- Billing / Invoicing / Letter of Credit Vetting
- Managing customer queries
- Issue invoice and send invoice to customer
- Follow up customer for invoice payment
- Sending Customer Survey (Feedback & Complaints, Satisfaction)
- Manage customer Records, customer Master Data, Manual Pricing update
- Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue
- Month end closing activities
1. EPF/SOCSO/EIS
2. Medical Card/Insurance
3. Medical Leave
4. Annual Leave5. Fixed Allowance
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