Customer Service (Mandarin)
RM 3,000 - RM 3,500 / Per Mon
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WHAT YOU WILL OWN:
- Ensure the highest quality of customer service to vendors
- Process orders and manage relationships with hundreds of restaurants
- Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
- Ensure that processes are followed and bring in new ideas for improvements
- Constantly work towards improving customer experience
- Handle customers’ and vendors’ requests, as well as external communication with them
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
- Candidates have at least an SPM or Diploma certificate
- Working experience in the customer service field are preferable
- Fresh graduates are welcome to apply
- Required language (s): Basic English , Mandarin OR Cantonese
- Able to work in a fast-paced, high-intensity work environment
- Flexible and able to adapt to fast changes
- Must be able to work on rotating shifts as needed (weekdays, weekends & public holidays)
- Preferably with strong computer navigation skills and PC knowledge with typing speed of 40WPM
- WFH
- Freshers or no experienced can also work
- Medical
- Annual Leaves
- EPF, Socso
- Annual bonus
- Training provided
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