Team Member, Front Office
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- Process guest check-ins and check-outs according to hotel service and standard operating procedures.
- Pre-register designated guests and prepare key packets.
- Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
- Maintain confidentiality of all guests and hotel information.,
- Employ attention to detail in order to ensure security of guest room access.
- Issue safe deposit boxes to guests and ensure security of key.
- Resolve discrepancies on the room status report with housekeeping.
Job Type: Full-time
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay