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Job Responsibilities:
- Services existing customer accounts, obtain orders and establish new customer account.
- Conduct market research to identify products’ market trend and identify product position and potential.
- Implementation of promotions and roll out for new products.
- Manage customer orders to ensure requirements and delivery lead time are met.
- Conduct a pre-survey on the travel plans and routes for smooth daily operations
- Ensure prompt payment collection from customer.
- Handle and solve customers’ complaints through investigating root cause, developing solutions and making recommendations to management.
- Prepare daily call report, weekly work plan and monthly sales report
- Handle and respond to customers enquiry and customer complaints in a timely manner
- Process sales order in E-commerce and sales order by sales team
- Responsible for daily sales operations, including campaign, logistic management, product page optimization, keywords optimization, and business flow optimization.
- Work closely with marketing, merchant and logistic team closely to rectify, improve customer service guidelines.
- Undertake other special assignments, ad-hoc jobs / projects as and when required by the management from time to time.
Job Requirements:
- At least two (2) years of working experience in sales preferably in the Food Manufacturing industry.
- Sales oriented and have good time management.
- Well-versed in written and oral in English, Bahasa Malaysia.
- Willing to work on weekend and public holidays as and when required.
- Willing to participate in any roadshow or events when necessary.
- Possess own transport and willing to travel.
- Able to work at Shah Alam
- Willing to work on Alternate Saturday basis
Job Type: Full-time
Benefits:
- Maternity leave
- Parental leave
Schedule:
- Day shift
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
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