Customer Service Coordinator
RM 1,700 - RM 2,500 / month
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Responsibilities and essential job functions include, but are not limited to the following:
- Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
- Verifies Manifest & DOs shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Keeps customers informed by forwarding notices, shipment date and method, and current status;
- Freight forwarding functions such as booking, issuing Delivery Orders, etc
- Checking and confirming order status on pick-up and deliveries.
- Analyze freight bills for customer specific required information.
- Track and log information in the system.
- Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.
Qualifications
So, what we are looking for:
- Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistic/Transportation or equivalent.
- Candidate is fluent in Mandarin preferred
- At least 1 year of working experience in the related field is required for this position, or fresh graduate from Logistics & Supply Chain degree
- Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.
Job Types: Full-time, Permanent, Internship, Fresh graduate
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Language:
- Mandarin (Required)
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