Community Outreach Assistant Officer (CSO)

Key Responsibilities 1) Community Outreach: Planning and executing community engagement programs to promote the organisation’s mission. Build and maintain relationships with local communities, schools, businesses, surau/mosques, associations, and other organisations. Represent the organisation at community meetings, events, and networking sessions to increase visibility. Gather community feedback to enhance outreach strategies and address community needs effectively. 2) Event Coordination: Support the organisation of outreach and fundraising events, including logistics, scheduling, and volunteer coordination. Prepare promotional materials and manage event-related communications with participants and stakeholders. Ensure events align with the organisation’s goals and deliver a positive impact. 3) Fundraising Activities: Implementing fundraising campaigns, both online and offline, to meet revenue targets. Identify and reach out to potential donors, sponsors, and partners to secure contributions. Maintain relationships with existing donors and partners by providing updates, impact stories, and appreciation. 4) Charity Shoppe Support: To support Charity Shoppe operation on a scheduled basis, especially in managing in-kind donations by sorting and organising the goods properly Keep the shop clean, tidy, and safe for customers and staff. To support Charity Shoppe events according to schedule plans 5) Administrative Support: Maintain records of outreach and fundraising activities, including donor and community databases. Prepare reports on community engagement and fundraising performance for the management team. Support the department leader in other duties as assigned and ensure compliance with fundraising policies and ethical standards. 6) Collaboration and Innovation: Work closely with the Volunteer Management Department to foster support from volunteers for Charity Shoppe, outreach, and fundraising activities. Collaborate with the Marketing & Branding team by contributing creative ideas for campaigns, events, and initiatives to enhance community engagement and fundraising efforts.