Senior Executive / Executive - HR & Quality Management

Location: Bangsar South, Kuala Lumpur Job Responsibilities: 1. ISO 9001 Compliance and Quality Management Policies: Develop and update quality management policies and standard operating procedures (SOPs), ensuring alignment with ISO 9001 and industry standards. 2. Performance Review System Design & Implementation: Work with department heads to design performance appraisals, set measurable KPIs, and implement feedback mechanisms to drive accountability and a high-performance culture. 3. Change Management: Support organizational change initiatives by developing and implementing change management plans. 4. HR Strategy Development: Collaborate with leadership to design and execute HR strategies that support the company’s long-term business objectives. 5. Data Analysis and Reporting : Generate reports on HR metrics, including performance scores, employee engagement, and turnover rates, to inform strategic decisions. 6. Policy Review and Compliance: Ensure that HR and performance review policies comply with local labor laws and industry best practices. 7. Stakeholder Collaboration : Provide training for managers and supervisors on conducting effective performance appraisals. 8. Technology and Tools Management: Evaluate and recommend software tools for performance management and HR analytics. Qualifications & Skills • Bachelor’s or Master’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field. • Proven experience in HR strategy development and performance management. • Strong understanding of labor laws and HR compliance requirements. • Excellent analytical, organizational, and communication skills. • Proficiency with HRIS and performance management software. • Ability to influence and build relationships at all organizational levels. 工作职责: 1. ISO 9001合规与质量管理政策: 制定和更新质量管理政策和标准操作程序（SOP），确保符合ISO 9001和行业标准。 2. 绩效评估系统设计与实施: 与各部门负责人合作设计绩效评估系统，设定可衡量的关键绩效指标（KPI），并实施反馈机制，以推动责任制和高绩效文化。 3. 变更管理: 支持组织变革项目，制定和实施变更管理计划。 4. 人力资源战略制定: 与领导层合作设计和执行支持公司长期业务目标的人力资源战略。 5. 数据分析与报告: 生成关于人力资源指标的报告，包括绩效评分、员工敬业度和员工流失率，以支持战略决策。 6. 政策审查与合规: 确保人力资源和绩效评估政策符合当地劳动法和行业最佳实践。 7. 利益相关者合作: 为管理者和主管提供有效绩效评估的培训。 8. 技术和工具管理: 评估并推荐绩效管理和人力资源分析的软件工具。 资格与技能: • 人力资源管理、组织心理学、工商管理或相关领域的学士或硕士学位。 • 在人力资源战略制定和绩效管理方面有丰富经验。 • 深刻理解劳动法和人力资源合规要求。 • 出色的分析能力、组织能力和沟通技巧。 • 熟练使用HRIS和绩效管理软件。 • 具备在各个组织层级建立影响力和人际关系的能力。