Order Management Customer Ops Analyst _Mandarin
RM 6,000 - RM 7,999 / Per Mon
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- Order Fulfilment (Process customer orders) - Order Issues Resolution, Amendments, Cancellations, Rush orders, Disputes - Assist Supply with inventory management - Billing / Invoicing / Letter of Credit Vetting - Managing customer queries - Issue invoice and send invoice to customer - Follow up customer for invoice payment - Sending Customer Survey (Feedback & Complaints, Satisfaction) - Manage customer Records, customer Master Data, Manual Pricing update - Liaising with Indirect Tax, Legal and Trade Compliance on Trade related issue - Month end closing activities
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