Learning & Development Assistant Manager
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- Create training programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey. - Educate and train managers on IHG On boarding programs/ Winning Culture in accordance with hotel or company policies including, performance management process, and related programmes to foster productivity, and enhance performance. - Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the - General Manager and Executive Committee for review - Familiarize yourself with the IHG HR and Training Standards, localizing where necessary - Assist in the creation of and work within the established L&D/Training department budget and control expenses. - Monitor industrial trainees/interns/vocational trainees to manage costs and ensure statutory/IHG Academy compliances. - Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved
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