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Store Supervisor / Manager
RM 2,000 - RM 2,499 / Per Mon
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Location available: Kepong, WP Kuala Lumpur Requirements: • Can speak and write Bahasa Malaysia or English. • At least 2 years experience in F&B industry. • SPM holder - Able to handle customers. • Able to manage stas. • Able to write report. Responsibilities: • Overall responsibility for the restaurant’s daily operations. • Ensure menu product and all semi-nished goods (SFG-BOM) availability. (This is utmost important where NO STOCK means NO SALES.) • Arrange both kitchen & oor weekly duty roster and handle HR matters at the store level. • Take full responsibility for Cash Inwards & Outwards of the responsible store. • Submit weekly reports to HQ on time. • Ensure the serving of QUALITY dishes and customer service. • Implement and conduct health and safety procedures in the restaurant. • Ensure proper equipment maintenance and operations. Supervise restaurant sta and conduct necessary training when needed. Store Sales KPI: • Daily Sales Target • Number of Pax Target • Timeline Sales Target Store Sta Performance KPI: • Punctuality Eective Communication • Work Eciency Multitasking Proactive Store Customer Service Review and Solution: • Google Reviews • Facebook Reviews • Customer direct complaints at the store Benefits: • Incentives up to rm500 • Annual leave • EPF / SOCSO
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