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Workforce Management (WFM) Assistant Manager (English)

RM 6,000 - RM 9,000 / month

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Job Title: Workforce Management (WFM) Manager
Location: Shah Alam
Salary: RM6,000 - RM9,000 (basic) + bonus
Work Hours: Monday - Friday, 9:00 AM - 6:00 PM

About the Role:
We are seeking an experienced WFM Manager to lead and optimize workforce strategies, ensuring seamless operations and cost efficiency. If you excel in capacity planning, forecasting, and stakeholder collaboration, this is your opportunity to make a significant impact!

Key Highlights:

  • Lead scheduling, capacity planning, and forecasting across projects.
  • Develop tools and strategies to enhance resource planning and operational efficiency.
  • Collaborate with cross-functional teams to ensure service excellence and cost optimization.

Qualifications:

  • 5+ years in WFM, including 2+ years in outsourcing.
  • Strong grasp of WFM tools, COPC standards, and project management.
  • Bonus: Skills in SQL, Python, R, and Power BI.

Apply now and help shape the future of workforce management!

For more details, Kindly contact on below details: -Email: [email protected]: +6010-9638689

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM9,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • How many years of experience do you have in Workforce management (WFM)?

Location:

  • Shah Alam (Preferred)