FRONT DESK

A front desk job involves greeting and assisting guests, answering phones, and managing office supplies. The role can vary depending on the type of establishment, such as a hotel, office, or healthcare facility. Responsibilities Greeting guests: Welcome guests in a friendly and professional manner Managing reservations: Take reservations by phone or online, and confirm existing reservations Managing check-in and check-out: Assign rooms, provide keys, and process payments Handling requests: Address guest needs, resolve complaints, and take messages Managing mail and packages: Receive and send mail and packages, and sign for deliveries Managing appointments: Schedule appointments for employees and guests Managing office supplies: Maintain office supplies and keep the reception area clean and organized Managing records: Record guest information and keep office records up to date Managing correspondence: Handle incoming and outgoing mail and correspondence Managing payments: Collect payments, make change, and verify credit card acceptance Skills Excellent verbal and written communication skills, Strong organizational skills, Ability to handle sensitive information with discretion, Proficiency in using office software, and Strong problem-solving skills.