Billing Support Specialist

Billing and Revenue Management

• Collect, validate, and consolidate sales and operational data across business units for billing processes.
• Create and Prepare billing reports for submission to Finance and Business Units to ensure accurate invoice processing.
• Accurately input and manage actualized revenue for all business units, ensuring alignment with financial records.
• Reconcile discrepancies between billing data, client files, and financial records to ensure precision and compliance.
• Update client’s database in the business tracker
• Provide support for internal and external stakeholders for business need

Process Optimization and Automation

• Support the Business Excellence Director in identifying and implementing process improvements to optimize workflows, reduce manual effort, and enhance accuracy.
• Assist in the development of automated tools (e.g., third party software, ERP solutions) to streamline billing and reporting processes.
• Collaborate with IT and process excellence teams to troubleshoot systems and introduce enhancements.
• Document and maintain updated SOPs for standardized billing and revenue processes.

Team Collaboration and Growth

• Assist in mentoring and guiding junior team members to develop their skills in reporting and process improvement.
• Share knowledge and best practices within the team to ensure consistent high performance.
• Address and complete tasks assigned by direct supervisors/ head of departments

Requirements :

• Must possess experience in finance and accounting work
• Strong spreadsheet navigation skills
• Experience in AWS is preferred
• Experience in ERP systems management is preferred
• Hold a bachelor’s degree in any finance-related field. CPAs are preferred but not required
• Passionate about finance and the ecommerce industry

Job Types: Full-time, Fresh graduate

Pay: RM2,500.00 - RM3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person