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Customer Service Officer(Junior)

RM 2,300 - RM 2,500 / month

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Position: Customer Service Officer(Junior)

Location: Shah Alam

Working Hours: Mon-Fri (9.00am - 6.00pm)

Alternate Sat (9.00am-1.00pm)

Salary from RM 2300 to RM 2500

NO EXPERIENCE NEEDED(PREFER FRESH GRADUATE) Training will be provided

Requirements:-

*Minimum Diploma or Degree - preferably in Maritime / Logistics

*Experience and knowledge in documentation (shipping agency / line) would be an added advantage

*Good command of English – both written and spoken

*Candidates who are fluent in Mandarin are preferred as the role requires dealing with *Mandarin speaking clients

*Meticulous and systematic in process of carrying out task(s)

*Ability to work under pressure and independently

*Interest in International Business and related field

*Computer skills – experienced with MS office

*Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.

Job scope:-

*Attending to customers' enquiries

*Booking summary

*Work out feeder connection where applicable

*To monitor booking regularly with customers to ensure its accuracy

*To monitor cargo presentation

*Regular communication with operations, logistics and documentation personnel to ensure all shipment smooth sailing.

*Regular communication with Principal office – *Trade / Ops / Planner – for space / booking / waitlist confirmation etc.

*Provides sales supports to sales team members.

If you're interested kindly Email your resume to:

[email protected]

Whatsapp 018-9581078

Job Type: Full-time

Pay: RM2,300.00 - RM2,500.00 per month

Schedule:

  • Day shift

Work Location: In person