Customer Service Officer(Junior)
Position: Customer Service Officer(Junior)
Location: Shah Alam
Working Hours: Mon-Fri (9.00am - 6.00pm)
Alternate Sat (9.00am-1.00pm)
Salary from RM 2300 to RM 2500
NO EXPERIENCE NEEDED(PREFER FRESH GRADUATE) Training will be provided
Requirements:-
*Minimum Diploma or Degree - preferably in Maritime / Logistics
*Experience and knowledge in documentation (shipping agency / line) would be an added advantage
*Good command of English – both written and spoken
*Candidates who are fluent in Mandarin are preferred as the role requires dealing with *Mandarin speaking clients
*Meticulous and systematic in process of carrying out task(s)
*Ability to work under pressure and independently
*Interest in International Business and related field
*Computer skills – experienced with MS office
*Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.
Job scope:-
*Attending to customers' enquiries
*Booking summary
*Work out feeder connection where applicable
*To monitor booking regularly with customers to ensure its accuracy
*To monitor cargo presentation
*Regular communication with operations, logistics and documentation personnel to ensure all shipment smooth sailing.
*Regular communication with Principal office – *Trade / Ops / Planner – for space / booking / waitlist confirmation etc.
*Provides sales supports to sales team members.
If you're interested kindly Email your resume to:
Whatsapp 018-9581078
Job Type: Full-time
Pay: RM2,300.00 - RM2,500.00 per month
Schedule:
- Day shift
Work Location: In person