Customer Consultant
RM 3,500 - RM 5,000 / Per Mon
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- Providing exceptional customer service and support via phone and other communication channels
- Accurately documenting customer interactions and ensuring timely follow-up
- Proactively identifying and addressing customer needs and concerns about our product and service
- Continuously improving your product and industry knowledge to provide the best possible solutions
- A positive, patient, and adaptable attitude to thrive in a fast-paced environment
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Prefer mandarin speaker as need to communicate with customer and colleagues from Taiwan
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Fresh graduates are welcome to apply
- Able to work on shift including weekend and public holiday
- Knowledge on Crypto Industry but not require
- Competitive salary and allowance
- KPI Bonus will be provided
- Career growth
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