Clinic Assistant

Job Description: Clinic Assistant

Location: Klinik Lunaria, Menara PKNS Petaling Jaa
Employment Type: Full-time
Salary: Basic : RM 1,700

Responsibilities:

• Patient Registration and Assistance:
• Welcome patients and manage registration processes.
• Assist patients with inquiries and guide them through clinic procedures.
• Appointment Management:
• Schedule, confirm, and reschedule appointments.
• Handle reminders and manage appointment conflicts efficiently.
• Administrative Duties:
• Maintain accurate patient records in the clinic management system.
• Process billing, payments, and issue receipts.
• Handle inventory management for medical supplies and stationery.
• Clinical Assistance:
• Support doctors and nurses during consultations or minor procedures.
• Prepare examination rooms and ensure cleanliness and readiness.
• Handle sterilization of medical tools and equipment.
• Pharmacy Support:
• Dispense prescribed medications under supervision.
• Manage stock levels and alert for replenishment.
• Customer Service:
• Provide exceptional care and service to patients.
• Address patient feedback and resolve concerns courteously.
• General Duties:
• Adhere to all clinic protocols, safety regulations, and confidentiality requirements.
• Perform any other duties assigned by the clinic management.

Requirements:

• Qualifications:
• Minimum SPM qualification or equivalent.
• Skills:
• Proficiency in Bahasa Malaysia and English (additional languages are a plus).
• Basic computer literacy (Microsoft Office, clinic management systems).
• Strong interpersonal and communication skills.
• Ability to multitask and work under pressure.
• Experience:
• Prior experience in a clinic or healthcare setting (preferred).
• Fresh graduates are encouraged to apply.
• Attributes:
• Friendly and approachable demeanor.
• High level of professionalism and attention to detail.
• Willingness to learn and adapt.

Working Hours:

• Monday to Saturday : 9:00 AM – 6:00 PM
• Sunday and selected PH : Off

Benefits:

• EPF, SOCSO, and EIS contributions
• Medical benefits for staff
• Annual leave, sick leave, and selected public holiday entitlements
• Commission and bonus

To Apply:
Please send your CV and cover letter to [email protected] with the subject line "Application for Clinic Assistant."

Job Type: Full-time

Pay: From RM1,700.00 per month

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Clinical Assistant: 1 year (Required)

Language:

• Bahasa (Required)

Expected Start Date: 03/02/2025