HR Service Specialist

Company Overview

We are collaborating with a multinational semiconductor company, a leading innovator in the design and manufacturing of high-performance computing, graphics, and visualization technologies.

The New Roles :

• Responsibilities include but are not limited to consolidate and preparation of the payroll input to payroll vendor for payroll processing.
• Responsible in executing time management activities in Success Factor to ensure employees are paid correctly per time data
• Responsible for ensuring payroll input processing is in accordance with established processes and compliance control.
• Responsible for performing analytical reviews of payroll input transactions to identify errors and drive compliance to HR/Payroll guidelines.
• Responsible to prepare and submit various payroll input related report as per scheduled timelines.
• To ensure timeliness and 100% accuracy in all activities relating to payroll input administration and processing.
• Responsible for some of the Site HR and COE administrative tasks
• To attend to queries relating to payroll and time processing related activities & matters.
• Provides second line support within the HR Service Center for HR customers seeking for support on HR requests in the Payroll Input and Success Factor Time domain which may require a significant level of subject matter expertise
• Provides guidance to HR Stakeholders on queries regarding the Success Factor Time and Payroll Input processes
• Logs and monitors requests and inquiries raised to HRSC and informs requesters of status of requests
• Identify potential improvements in the processes and continue to work on the enhancement on efficiency of service delivery model

Requirement to succeed

• Experience with handling EMEA or China payroll inputs processes
• Familiarity with the company’s HR and Payroll policies and procedures
• Experience with understanding functional architecture of Success Factor HR system to perform research and resolve basic and complex issues dealing with data especially in time related data
• Experience with creating and executing test scripts to confirm system changes and escalate issues and defects
• Experience in working in IT, Human Resources, Payroll and/or HR related service functions
• Adaptive problem solving through applying new methods and concepts to the Service Center (for example, new processes and/or technical solutions)

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to [email protected]. Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: 20250109/095

Consultant: Hui Cheng Heng

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A

Job Types: Full-time, Contract

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Performance bonus