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Jobs or company...

Senior Customer Support

RM 3,800 - RM 3,800 / month
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At Dreams Language Academy, we specialize in empowering working adults to achieve their career goals through Japanese language mastery. We’re expanding our team and looking for 2 dynamic and passionate Senior Customer Support to help guide potential clients on their journey with us.

This is more than a sales role — it’s an opportunity to inspire and make a difference in people’s lives while building a rewarding career.

Key Responsibilities:

  • Consult Potential Clients: Engage with prospects 80% via phone calls and 20% via WhatsApp to understand their goals and recommend suitable programs.
  • Build Relationships: Provide guidance and support to ensure a seamless and engaging onboarding experience.
  • Achieve Targets: Use your determination and passion to consult and close sales effectively.
  • Communicate Professionally: Handle inquiries and follow-ups with excellent interpersonal skills.
  • Flexible Schedule: Support potential clients on a 5-day workweek with rotational weekend shifts.

What We’re Looking For:

  • Skills & Traits:
  • Exceptional interpersonal and intrapersonal skills.
  • Strong communication and persuasive abilities.
  • High determination and a results-driven mindset.
  • Passion for consulting and helping clients achieve their goals.
  • Preferred Experience: Background in sales, consulting, or client service is an advantage.

Work Mode:

  • Flexible Working Hours: 5-day workweek, including alternate weekend support.
  • Location: Combination of office-based and remote work at our Wangsa Maju, KL office (near LRT Sri Rampai station).

Salary & Benefits:

  • Basic Salary: Up to RM3,800 per month.
  • Incentives: Additional closing commission based on performance.
  • Benefits:
  • Annual leave.
  • Professional development and growth opportunities.
  • Personal medical card

Why Join Dreams Language Academy?

  • Make an Impact: Help individuals achieve their dreams through education.
  • Fast-Growing Organization: Be part of Malaysia’s largest online Japanese learning platform.
  • Supportive Culture: Work in a positive, collaborative, and high-energy environment.

Ready to Inspire and Succeed?

Submit your updated resume to [[email protected]] or apply via our Indeed posting.

Join us and take your career to the next level while making a difference!

Job Types: Full-time, Permanent

Pay: Up to RM3,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Experience:

  • sales & consulting customes: 3 years (Preferred)

Application Deadline: 01/31/2025
Expected Start Date: 02/24/2025

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