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Senior Sales Support (Logistic Operations)

  • Full Time, onsite
  • Royal Selangor International Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,500 - RM 2,800 / month

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Senior Sales Support

We are seeking a highly organised and dynamic Senior Sales Support professional to manage logistics and fulfilment processes, warehouse operations, internal support and planning, order scaling, and customer invoicing. The ideal candidate will have a proven track record in optimising operational efficiency, leading teams, and ensuring seamless coordination across all aspects of the supply chain and administrative functions.

Key Responsibilities:

  • Oversee daily logistics operations, coordinating with third-party providers to optimise inventory and ensure timely order fulfilment and dispatch.
  • Ensure the efficient storage, organisation, and distribution of inventory across all channels.
  • Collaborate with online sales, e-marketing, and customer service teams to align logistics strategies with business objectives and support resource planning.
  • Manage the entire order process, from receipt to delivery, identifying opportunities for process improvement and tracking key performance indicators (KPIs) to monitor performance.
  • Ensure accurate invoicing and timely billing while maintaining detailed records of orders, deliveries, and payments.

Requirements

  • Possess a minimum of SPM qualifications with at least five years of experience in operations, logistics, fulfilment, or a related field.
  • Exhibit exceptional organisational and time-management skills, with strong attention to detail.
  • Display excellent written and verbal communication skills, with the ability to collaborate effectively across departments.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and other relevant software tools.

Job Type: Full-time

Pay: RM2,500.00 - RM2,800.00 per month

Benefits:

  • Free parking

Application Question(s):

  • Expected basic salary
  • Current basic salary

Education:

  • STM/STPM (Preferred)

Experience:

  • operations, logistics, fulfilment: 5 years (Preferred)