Epicareer Might not Working Properly
Learn More

CUSTOMER SERVICE EXECUTIVE (ENTERTAINMENT FIELD PROJECT)

RM 2,000 - RM 2,800 / Per Mon

Checking job availability...

Original
Simplified

Exciting Job Opportunity: Customer Service Executive (Entertainment Industry)

Are you ready to bring smiles to customers while working in the thrilling entertainment field? If you’re a problem-solver, a great communicator, and someone who thrives in a vibrant, fast-paced environment, this role is perfect for you!

What You'll Be Doing:

  • Professionally engage with customers through inbound calls to provide top-notch information and support.
  • Troubleshoot and resolve issues effectively, escalating complaints or requests via Service Requests and Trouble Tickets.
  • No sales involved!

What We’re Looking For:

  • Education & Experience:
  • SPM/O-Level holders with at least 2 years of customer service experience.
  • Diploma holders with a minimum of 6 months in customer service.
  • Fresh graduates with a Degree are highly encouraged to apply!
  • Prior customer service experience is a bonus, but not mandatory.
  • Excellent communication skills and a friendly attitude.

Location & Work Schedule:

  • Location: Plaza Sentral, KL Sentral – easily accessible by public transport!
  • Shifts: Rotational:
  • 9:00 AM – 6:00 PM
  • 10:00 AM – 7:00 PM
  • Days: Monday to Sunday (with 2 scheduled off days per week).

What’s in It for You?

  • Competitive Pay:
  • Basic Salary: RM2,000 – RM2,800/month + RM200 KPI allowance.
  • Probation Period (first 5 months): RM1,800 + RM200 KPI allowance.
  • Training Completion Bonus: Additional RM200 upon finishing training.
  • KPI Bonus: Earn up to RM400 for excellent performance and attendance (first 3 months).
  • Confirmation Bonus: RM3,500 upon confirmation!
  • Salary Increment: Starting from the 6th month.
  • Perks & Benefits:
  • Comprehensive health insurance coverage.
  • Maternity leave for new mothers.
  • Clear career progression pathways to grow within the organization.

Why Join Us?

This is a 12-month renewable contract offering an exciting chance to collaborate with one of Malaysia's leading entertainment brands. Dive into a supportive, team-oriented workplace where your efforts are truly valued.

Don't miss out! Apply today and take the first step towards a rewarding career in customer service excellence. Apply now!

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus