Customer Service Executive (Berjaya Times Square)
RM 2,150 - RM 2,150 / month
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Requirements
- Able to start immediately
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Mandarin speaker is added advantage
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & written assessments
Responsibility
Job scope
- Excellent telephone etiquette (professional, confident and patient)
- Assist customers related to telco problem
- Billing/Prepaid/Postpaid/Line issue etc
- Identifying the issue, assist customer according to the system
Working Shift:
- 8:00AM - 12:00AM
- 8 working hour daily in rotational shift basis
- 5 working days weekly in rotational shift basis
- 2 days off per week
Benefits
Remuneration Package:
- Salary package : Up to RM3,000
- Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Working Location
- Berjaya Times Square Jalan Imbi, Kuala Lumpur
- Nearby to Monorail Imbi station
Additional Benefits
- Accommodation Provided
- Training Provided
- Staff Activities
- 5 Working Days
- Allowance Provided
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM2,150.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you able to join on 20 January 2025?
Education:
- STM/STPM (Required)
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
- Bahasa (Preferred)
Location:
- Kuala Lumpur (Required)
Expected Start Date: 01/20/2025
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