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Banking | Fraud Detection Analyst (24/7 Shift Rotational)

RM 2,500 - RM 3,200 / Per Mon

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JOB DETAILS:

Position: Fraud Detection Analyst

Industry: Banking

Working Location: Jalan Ampang, Kuala Lumpur Malaysia

Working Duration: Contract with PERSOLKELLY until 30 November 2025 (Renewable based on performance)

Working Day/Hours: Rotational Shift (7am-4pm, 9am-6pm, 11am-8pm, 1pm-10pm, 10pm – 7am) including Weekends and Public holidays

Salary: Basic up to MYR 3200 (Based on qualifications + Experiences) + shift allowance (between RM400 - RM600) + statutory contribution + leave entitlement + medical coverage

JOB SUMMARY:

The primary purpose of this position is to review suspicious transactions generated by fraud detection systems, analyse such transactions and customer spend & behaviour patterns and make sound judgements and decisions on the alerts in accordance with the operating guidelines and procedures to prevent and minimise fraud losses. The incumbent in this position is also expected to contact customers, validate/verify transactions in detecting fraud while providing outstanding service in the process.

WHO CAN APPLY?

  • Fluent in English communications (verbal & written)
  • Preferably min Degree holder (fresh grad or 1-2yrs work experience)
  • Willing to work shift hours/weekends + night shift
  • Strong analytical and problem-solving skills
  • Excellent organization skills - ability to multi-task and prioritize work
  • Ability to work effectively across portfolio risk policy teams and functional areas teams
  • Willing to work on rotating shifts to provide 24X7 coverage.
  • Experience working in fast-paced, structured work environment (financial services, call center, retail, etc.)
  • Excellent communication in English to support AU Market, judgment and problem resolution skills
  • Degree qualified for fresh graduate and Diploma/Degree with relevant experience
  • Knowledge of Credit Card/Banking industry is preferred

HOW TO APPLY?

Interested candidates for the position are encouraged to send their resumes to Persolkelly at the following email address : [email protected]

#CWSA

Job Types: Full-time, Contract
Contract length: 10 months

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • How soon you can start work?
  • Reason for leaving your current job
  • Willing to work shift hours/weekends + night shift?
  • Willing to work on rotating shifts to provide 24X7 coverage?
  • Knowledge of Credit Card/Banking?

Education:

  • Bachelor's (Preferred)

Location:

  • Kuala Lumpur (Preferred)