Credit/Collections Analyst
RM 7,000 - RM 8,000 / Per Mon
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Salary: Up to RM8000
Location: Tower A, Vertical Business Suite, Avenue, 3, Jalan Kerinchi 59200 Kuala Lumpur Kuala Lumpur
Working day & hour: Monday - Friday, based on Australia Time zone
Contract duration: 12 months under PERSOLKELLY
Duties:
CREDIT EVALUATION
- Develop and maintain written documentation of all approved / disapproved credit decisions.
- Ensure supporting credit analysis includes information relating to all factors considered relating to the application’s credit worthiness as defined within the parameters of the credit matrix.
- Manage a portfolio of assigned accounts that are behind schedule in their payments to the Company.
- Contact customers regarding payment of overdue invoices. Secure information from customers regarding the basis for non-payment, including:
- Maintain an account whose continued ongoing program of appraisal and analysis of account activity / payment status. Identify failure to adhere to payment schedules / honor payments commitments indicates limited potential for securing payments through continued collections efforts.
COORDINATION
- Negotiate with customers experiencing short-term financial constraints to secure commitments to pay amounts due in the shortest time possible, (including arrangements for rescheduling of the payments process).
- Follow up with customers to ensure commitments to pay are honored.
- Work with dissatisfied customers to identify the nature of the problem relating to the Company’s products and/or services and with Company Operations to arrange for appropriate technical staff support to address/rectify the issue.
- Team with Company Sales to resolve the customer issue and secure customer payment.
- Meet weekly with department management to review and evaluate the accounts within the assigned portfolio.
- Provide ongoing updates of client contact / client commitments discuss negotiating strategy / possible alternatives, review performance to date against the Company’s standard metrics.
Requirements:
- Degree preferred
- High Proficiency in English - both written and verbal - MUST HAVE
- Minimum 3 years collections/accounts/finance/customer service experience
- Proficiency in MS Office
- Proficiency in SAP/S4, SFDC an advantage
Kindly send your updated resume and put subject as "Application for (Job Position Title)". Interested candidates may submit the application to [email protected]
Job Type: Contract
Contract length: 12 months
Pay: RM7,000.00 - RM8,000.00 per month
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