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Sea Freight Team Lead

RM 5,000 - RM 7,000 / month

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Sea Freight Team Lead

Job Description:

  • To assist the Branch Manager, oversee and managing the whole Sea freight Department and providing guidance and necessary training to staff.
  • To secure new customers, service existing customers, attend to customers’ requests, and ensure customer satisfaction.
  • Monitoring daily activities of import/export to ensure the smooth running of daily customs clearance/shipment activities.
  • Strong negotiation power of rates from Shipping Lines, co-Loaders, and NVOCC.
  • Correspond and communicate with overseas group offices and agents via e-mail, fax/phone pertaining to inquiries and information feedback to/from customers.
  • Ensure Monthly Tonnage Reports for import/export are submitted on time to Branch Manager
  • To meet and achieve monthly and yearly sea freight targets. To work closely with all internal departments.
  • Close follow-up and securing of debtors’ payments. Ensure all job files, billing & costing are completed and submitted to Accounts on time for fast invoicing/mailing to customers.
  • Coordinate & provide seamless information feedback to/from Sales and operation Staff/Customer Service on any special arrangement requested by/offered to customers to ensure smooth & excellent service.

Job Requirement:

  • Diploma or Degree holders in Marketing / Mass Communications /Business Administration / Transport
  • 5 years’ experience in the forwarding Industry.
  • Good knowledge of Customs and Port Authority procedures.
  • Able to lead a team and willing to travel.
  • Possess own transport with license.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Freight Forwarding: 5 years (Required)