Export Sales Executive

Full Time, onsite
PCL GLOBAL FREIGHT SDN BHD
Pelabuhan Klang, Malaysia

RM 2,800 - RM 4,000 / Per Mon

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Prospecting for New Business: Identifying and attracting new clients, generating leads, and developing a sales pipeline.
Client Relationship Management: Establishing and maintaining strong relationships with customers and carrier contacts.
Selling Freight Solutions: Designing strategies to sell the company’s services, which may include cold-calling, telesales, and face-to-face client visits.
Negotiating and Closing Deals: Quoting pricing, negotiating lanes directly with customers, and managing portfolios to maximize profitability.
Customer Service: Providing end-to-end shipment cycle communication, supporting clients with complaints, and ensuring optimal service delivery.
Account Management: Managing daily operations to ensure optimal service delivery to customers.

Education:
- Minimun Diploma level
- Bachelor's degree in Business Administration, Sales, Marketing, Logistics, or a related field is often preferred.
  Experience:
  - Previous experience in sales, preferably in the freight forwarding, logistics, or transportation industry, is highly desirable.
  - Demonstrated track record of success in achieving sales targets and building client relationships.
    Skills:
    - Excellent communication skills, both verbal and written, to effectively communicate with clients and colleagues.
    - Strong interpersonal skills and the ability to build and maintain relationships with clients and internal teams.
    - Negotiation skills to secure profitable deals while ensuring customer satisfaction.
    - Problem-solving skills to address client inquiries, concerns, and issues effectively.
    - Time management and organizational skills to manage multiple tasks and prioritize effectively.
      Knowledge:
      - Thorough understanding of the freight forwarding and logistics industry, including shipping regulations, transportation modes, and supply chain management.
      - Knowledge of international trade practices, customs regulations, and documentation requirements.
      - Familiarity with market trends, competitor activities, and industry best practices.
      - Understanding of sales principles and techniques, including prospecting, lead qualification, and closing strategies.
        Personal Attributes:
        Results-oriented mindset with a focus on achieving and exceeding sales targets.
        Motivated, self-starter with the ability to work independently and as part of a team.
        Adaptability and flexibility to thrive in a fast-paced, dynamic work environment.
        Customer-centric approach with a commitment to delivering exceptional service.
        Integrity, professionalism, and a strong work ethic.
        Other Requirements:
        Valid driver's license and willingness to travel as needed.
        Availability to work flexible hours, including evenings and weekends, to accommodate client meetings and networking events.