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Inbound Sales Representative - English Speaker (End of Jan & Feb 2025 Intake)

RM 3,500 - RM 5,000 / Per Mon

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  • Job Description:
  • Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
  • Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
  • Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate
  • Troubleshoot client products as needed to resolve each call the first time
  • Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
  • Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment

Job Requirements:

  • Need to have B2B / B2C sales experience
  • Able to speak and write in fluent English
  • Able to work on rotational shift
  • Able to start work in short notice

Job Type: Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • What is your expected basic salary?
  • Will you able to work in PJ area?
  • Will you able to work in rotating shift included night shift?
  • When you able to start work / notice period?