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Customer Service Executive - Bank Industry | Immediate Intake | Up To 3K

  • Full Time, onsite
  • BRAINHUNTERS WORKFORCE SOLUTIONS SDN. BHD.
  • Kuala Lumpur, Malaysia
RM 2,600 - RM 3,000 / month

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  • Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.
  • Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.
  • Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.
  • Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.
  • Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payments.

Necessary skills:

  • Fresh graduate are welcome to apply.
  • Experience – customer service experience will be an advantage.
  • Languages – Fluent in English both spoken and written.
  • Able to handle high volume of calls.

Benefits:

  • Medical claim
  • OT – as per statutory

Job Type: Full-time

Pay: RM2,600.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Bahasa (Preferred)
  • English (Preferred)