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Executive Customer Service - Airline Ticketing & Reservations

RM 2,000 - RM 2,000 / Per Mon

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The Position:

The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.

The Requirements:

  • SPM/STPM/Diploma/Degree in any discipline
  • Excellent command of spoken and written English and Bahasa Malaysia.
  • Experience in ticketing and customer service in the travel industry will be an added advantage
  • Possess initiative, able to work independently and as a team
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills

The Package:

  • Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
  • Attendance Allowance: can earn up to RM900 per month upon confirmation only
  • 5% of Performance Related Bonus on a quarterly basis upon confirmation only
  • Contact Centre Operating Hours : 24/7
  • Work days/Hours: 5 day week, shift based; off days based on roster
  • 15 days Annual Leave / 14 days Medical Leave
  • Medical and hospitalization insurance coverage

Office Location – 25th floor, Menara TA One, 22 Jalan P. Ramlee, 50250 Kuala Lumpur
Email – [email protected]
Website – www.scicom-intl.com