Executive Customer Service - Airline Ticketing & Reservations
RM 2,000 - RM 2,000 / Per Mon
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The Position:
The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
The Requirements:
- SPM/STPM/Diploma/Degree in any discipline
- Excellent command of spoken and written English and Bahasa Malaysia.
- Experience in ticketing and customer service in the travel industry will be an added advantage
- Possess initiative, able to work independently and as a team
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills
The Package:
- Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
- Attendance Allowance: can earn up to RM900 per month upon confirmation only
- 5% of Performance Related Bonus on a quarterly basis upon confirmation only
- Contact Centre Operating Hours : 24/7
- Work days/Hours: 5 day week, shift based; off days based on roster
- 15 days Annual Leave / 14 days Medical Leave
- Medical and hospitalization insurance coverage
Office Location – 25th floor, Menara TA One, 22 Jalan P. Ramlee, 50250 Kuala Lumpur
Email – [email protected]
Website – www.scicom-intl.com
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