Human Resource Analyst (Fresh Graduates)

Salary: RM3500
Location: Unit G-1 UOA Corporate Avenue 10, The Vertical, Bangsar South City, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur
Working day & hour: Mon - Fri – 9:00am-6:30pm
Contract duration: 12 months under PERSOLKELLY

Duties:

• Execute administrative activities to support HR business processes throughout the employee's lifecycle, including but not limited to on/off-boarding, employee movements, insurance, benefits and claims, work visa formalities etc
• Receive, analyze, process and follow-up on recipient administration requests via multiple request channels (ticketing system, email and real-time chat), ensure accurate and timely interface to the respective internal/ external processing chains i.e. payroll, finance, external service providers, local authorities etc.
• Work closely with internal teams and external service providers to ensure all service requests are completed accurately and timely.
• Ensure data quality and integrity in compliance with company guidelines while supporting HR business processes, including data privacy rules and regulations
• Deliver consistent and reliable service to internal customers according to defined KPIs and SLAs
• Demonstrate customer-first culture through resolution ownership and anticipating needs
• Continuous contribution to the improvement of the performance of the Central HR Shared Services Centre
• Achieving high customer satisfaction through consistent, high quality service delivery
• Contribute positively to a knowledge sharing environment through generously sharing knowledge with others. Assist in orientation training and act as buddy to new team member.

Requirements:

• At least 1-year HR services/operations working experience; more experienced candidates may be considered for senior positions within the team
• Proven track record of executing operations with attention to detail and a customer service mindset that results in demonstrable customer satisfaction in services
• Strong communication skill in English (written and spoken) is essential.
• Able to work independently in a fast-paced environment
• Strong ability to perform under pressure, multitask and prioritize workload is required.
• Strong learning agility and able to deal with ambiguity.
• Demonstrated self-motivation, analytical, problem-solving skills and is willing to work with others to improve HR services
• Required to work on MY Public Holidays on a rotational basis to support other countries in the region
• Proficient in Microsoft Words, Microsoft Excel & Microsoft PowerPoint

Kindly send your updated resume and put subject as "Application for (Job Position Title)". Interested candidates may submit the application to [email protected]

Job Type: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,000.00 per month

Schedule:

• Day shift
• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)