Assistant Manager, Human Resources

Are you an experienced Human Resource specialist looking to join a robust and dynamic team in a large organization? We are looking for someone who is proactive, self-driven and is well versed in the world of employee management on a big scale. If you are passionate about driving organizational success through operational excellence, we want to hear from you!

Key Responsibilities

• The role involves leading a team to engage with stakeholders across business units, identifying challenges, questioning existing practices, and providing effective solutions to customer requests. Key responsibilities include:
• Building and managing a high-performing team focused on operational efficiency, automation, and enhancing the customer experience.
• Partnering with Human Capital (HC) process owners to maintain an updated Group Human Capital Corporate Policy, ensuring a consistent experience for employees, mitigating legal risks, and maintaining governance across the organization.
• Developing strong communication and collaboration with staff, department heads, and other teams to optimize operational effectiveness and meet organizational needs.
• Overseeing workload and resource allocation, ensuring smooth operations and adherence to Service Level Agreements (SLAs).
• Investigating non-compliance with policies, analyzing findings, and advising department heads on necessary interventions and solutions.
• Evaluating and guiding team performance, providing training, and refining processes to enhance customer satisfaction.
• Leading special projects, tracking progress towards organizational goals, and conducting audits to ensure compliance with regulations and best practices.
• Managing employee data throughout their lifecycle while ensuring data integrity and supporting communication on changes affecting employees.
• Verifying and validating workflow transactions for accuracy and timeliness before approvals.
• Handling escalations from internal stakeholders, providing them with the necessary knowledge and tools to resolve HC-related issues effectively.
• Planning and administering mobile GHC services at various locations to enhance communication and employee engagement.
• Producing routine and ad hoc reports to support management oversight, providing insights into critical business processes and exceptions.

Key Requirements

• Must have Degree in Business Administration or related fields to Human Resource etc.
• At least 5 years of experience as a HR Specialist / Generalist with 1 year supervisory experience.
• People oriented and results-driven
• Able to strategise along with leadership skills
• Strong listening, negotiation and presentation skills.
• Strong in-depth knowledge of labor law and HR best practices.
• This opportunity is available to individuals authorized to work in Malaysia.

Job Type: Full-time

Pay: RM66,000.00 - RM90,000.00 per year

Experience:

• Overseeing lifecycle of at least 500 employees: 4 years (Preferred)
• Payroll: 5 years (Preferred)
• HR Generalist: 5 years (Preferred)
• Labor Law, Employment Act, Perkeso, Immigration etc: 5 years (Preferred)
• SAP: 5 years (Preferred)