Customer Care Officer
RM 1,700 - RM 2,000 / Per Mon
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- Good appearance and attractive character.
- Handle incoming calls from customers, customer service skills to ensure customer satisfaction.
- Follow up and resolve customers’ enquiries and issues.
- Retain customers by recommending products and services that best serve customers’ needs.
- Promote company products and services thru social media (Instagram, FB, TikTok etc.).
- Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).
- Attending to customer enquiry and request.
- Qualification: SPM/Diploma/Degree in a related discipline.
- Preferably candidate with at least one year working experience in customer service or related field.
- Fresh graduate is encouraged to apply.
- Good command of English is advantages.
- Customer oriented with good interpersonal and communication skills.
- Ability to learn quickly and work in a fast-paced environment.
- Computer literacy in MS Office.
- Willing to work during weekends (Saturday & Sunday) and public holidays.
- Opportunities for promotion & career growth
- Good and friendly working environment
- Attractive Remuneration Package and Monthly Incentive
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