Data Admin (12 Month Contract)
Job Title: Data Coordinator/Administrator (12 month contract period)
Location: Kuala Lumpur, Malaysia
Reporting To: eCommerce Manager
Works With: Marketing, Retail, Logistics & Finance Team
Who We Are
Our French heart pulses through our international brand. With 100 years of heritage, we are future focused as we push ourselves and each other to connect every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. Building beautiful products of the best quality that bring joy to people’s lives for generations. We want to ensure that the heart of every home beats from the kitchen. Through our values of PASSION, INTEGRITY, INNOVATION & EXCELLENCE, TEAMWORK we make Le Creuset a great place to work, celebrating our rich diversity.
Main Purpose of the Role
To support the management of product and operational data across the company’s eCommerce platforms. This role is responsible for assisting with data entry, maintenance, and reporting tasks while ensuring the accuracy and quality of online product information.
Key Responsibilities
- Input and update product details (descriptions, pricing, images, and stock availability) on the eCommerce platform.
- Verify and correct product data to ensure consistency and accuracy.
- Assist in organizing product categories and maintaining an intuitive website structure.
- Monitor and report on stock levels to ensure data accuracy.
- Support the inventory level by flagging low-stock items or discrepancies.
- Help maintain synchronization between online stock levels and physical inventory.
- Assist in uploading product images and other digital assets.
- Coordinate with the marketing team to ensure product descriptions aligned with campaigns.
- Regularly review product listings for errors, broken links, or missing content.
- Collect and organize data for basic performance reports (e.g., sales trends, traffic insights).
- Support senior team members in analyzing product and sales performance metrics.
- Identify patterns or anomalies in data and escalate them for review.
- Assist in conducting regular audits to ensure website functionality and product accuracy.
- Help resolve basic data-related issues, such as missing products or incorrect information.
- Assist with preparing daily, weekly, and monthly sales reports.
- Collaborate with IT or external support teams to troubleshoot technical problems.
- Provide excellent customer support by addressing inquiries through Live Chats on Shopee and Lazada, resolving issues related to orders, products, delivery status and returns, and maintaining customer satisfaction.
- Work with other departments to obtain and verify accurate product information.
- Support marketing campaigns by ensuring relevant product data is available and accurate.
Knowledge Required
- A diploma or degree in Business Administration, IT, Marketing, or a related field is a plus
- Prior experience in data entry, administrative support, or eCommerce
- Familiarity with ecommerce platforms (e.g., Shopify, Magento) and third-party marketplaces (e.g., Shopee, Lazada) is a plus but not required.
- Microsoft Office Suite (Excel, Word, PowerPoint). Importantly basic skills in Microsoft Excel (data entry, sorting, simple formulas).
- Familiarity with content management systems or web-based tools is beneficial.
Behaviours & Competencies
- Strong attention to detail and ability to maintain data accuracy.
- Good organizational and time management skills.
- Eagerness to learn and adapt in a dynamic eCommerce environment.
- Flexibility: Is able to modify approach in order to achieve a goal or task. Is open to change and has a positive approach to work with colleagues. Able to work “outside the norm" and “multi task” to ensure business demands are met.
- Initiative: Self-starter that needs minimal supervision in motivating himself/herself, always looking for opportunities to contribute to the team.
- Resilience: Is able to maintain high performance levels under pressure and/or opposition and is able to maintain composure in the face of disappointments, criticism and /or rejection. Remains cooperative, calm, even tempered and polite at all times.
- Task Orientation: Focuses efforts and measures own performance against the completion of a series of tasks. Focuses on detail.
- Teamwork: Can build relationships and interact effectively across functions, seniority levels, and cultures with confidence. Actively listens. Displays accuracy and quality in his/her written work.
- Time Management: Is able to plan and organise own use of time, meets deadlines, and does not have to rely on the last minute.
Why Join Us?
Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our team mates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do as part of the Le Creuset family!
Job Type: Contract
Contract length: 12 months
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Cell phone reimbursement
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- What is your notice period?
- What is your expected salary ?
