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Jobs or company...

Sales Administration Executive (Fresh Graduate)

RM 3,000 - RM 3,500 / month
Checking job availability...
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Main Purpose of the Position:

To be the one-point contact to our customers and ensure orders are received, processed, and delivered in an efficient and effective manner.

Job Description:

  • Responsible for supporting sales staff by providing administrative, clerical, and customer support.
  • Perform Sales and Delivery Order Management tasks including sales order creation, processing changes and returns (Oleo Chemical, Glycerin & External Soap Noodle) in SAP system within the set timeline.
  • Work closely with Planning department with regards to Goods readiness schedules with an objective of Firm Cargo Ready Date for shipment
  • Creating Work Order to communicate with concerned internal departments (Planning, Warehouse, Quality, Shipping & Logistics, Tank Farm and Weighbridge)
  • Generate the Tanker Dispatch Plan for Bulk Shipments on a weekly basis and monitoring changes as and when revision requests are received from the Customer, Planner, Logistics and tank farm.
  • Continuous interaction with Logistic, Planning, Tank Farm and Customer to coordinate smooth execution of these activities.
  • Communicating with Customers on a timely basis with regards to Status of the respective orders on hand (Goods Readiness/delays, Payment status based on terms, Shipping Instruction, Booking confirmation, Container Details, Loading status, Loading Photos, Shipment/Document delays, Account Receivable delays etc.) within the timelines.
  • Attending to sample requests from customers by communicating with QA department and arrange for courier within the set timeline. Also communicating the A.W.B Details and COA to the customer.
  • Order report generation daily to communicate to the Top Management on the order status.
  • File Management- Maintaining records of sales documents (Copy of Purchase order, Product Specification, Sales Contract, Proforma Invoice & L/C Copy) in files.
  • Providing Export Invoice for Logistic personnel to proceed with the Export clearance
  • Initiate the CAPA report generation based on the complaints received from Customers and inform QMS department for further investigation. Communicating the CAPA Investigation findings to the customer.
  • Generate Debit or Credit notes in the SAP system against Claims received from customers
  • Sending requests to IT Department for New Customer Code Generation& route entry. Also send request to Planning Department for New Material Code generation.

Requirements:

  • Degree in Business Management/Equivalent
  • SAP system knowledge.
  • Fresh graduates are welcome to apply.
  • 1-2 years relevant experience (Sales Admin)
  • Experience in the Oleochemical/Manufacturing industry.
  • Willing to work at Selangor
  • Excellent communication skills
  • Language proficiency : BM, English, Mandarin

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Work Location: In person

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