FRONT OFFICE ASSISTANT
RM 1,900 - RM 2,000 / month
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The front office Executive is responsible for greeting guests in an efficient and courteous manner and directing operations at properties and managing the day-to-day needs of these properties, including arrival, departures, Long Stay/Short term tenant and custodial tasks, while interacting with tenants to collect and process rents checks, maintain lease agreements, and showroom to potential lessees.
Responsibilities:
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures
- Coordinates room status updates with the housekeeping department.
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes
- To monitor Online Travel Agents (OTA) management which includes emails, customer requests, daily acknowledgment reports, reviews, and other related matters pertaining to this platform.
- Reports any unusual occurrences or requests to the manager or assistant manager.
Job Type: Full-time
Pay: RM1,900.00 - RM2,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Day shift
- Early shift
- Evening shift
Supplemental Pay:
- Overtime pay
Education:
- STM/STPM (Required)
Experience:
- Office Assistant: 1 year (Required)
Language:
- English (Required)
- Bahasa (Required)
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