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FRONT OFFICE ASSISTANT

RM 1,900 - RM 2,000 / month

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The front office Executive is responsible for greeting guests in an efficient and courteous manner and directing operations at properties and managing the day-to-day needs of these properties, including arrival, departures, Long Stay/Short term tenant and custodial tasks, while interacting with tenants to collect and process rents checks, maintain lease agreements, and showroom to potential lessees.

Responsibilities:

  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures
  • Coordinates room status updates with the housekeeping department.
  • Maintains guest room key storage, and maintains and supervises access to safe deposit boxes
  • To monitor Online Travel Agents (OTA) management which includes emails, customer requests, daily acknowledgment reports, reviews, and other related matters pertaining to this platform.
  • Reports any unusual occurrences or requests to the manager or assistant manager.

Job Type: Full-time

Pay: RM1,900.00 - RM2,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Parental leave

Schedule:

  • Day shift
  • Early shift
  • Evening shift

Supplemental Pay:

  • Overtime pay

Education:

  • STM/STPM (Required)

Experience:

  • Office Assistant: 1 year (Required)

Language:

  • English (Required)
  • Bahasa (Required)