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Reservation Officer/ Agent (Hotel)

RM 3,000 - RM 3,000 / Per Mon

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Reservation

  • Fulfil reservation requests by determining the rooms available to meet customer desires.
  • Managing customers check-in, including reservation and online-booking.
  • Verify customer information and payment options, assign rooms and respond to customers with confirmation emails or letters.
  • Greet and register guests face-to-face, explain policies and hotel features, issue room keys and deal with customer service issues.
  • Post charges, such as for items purchased from the room bar, and compute final bills.
  • Accept payments and check guests out.
  • Solving issues and problems related to the customer issues.
  • Knowing basic accounting and billing responsibilities

Job Type: Full-time

Pay: Up to RM3,000.00 per month

Benefits:

  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Overtime pay
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