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Customer Care Officer

RM 1,700 - RM 2,000 / month

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Customer Care Officer

  • Good appearance and attractive character.
  • Handle incoming calls from customers, customer service skills to ensure customer satisfaction.
  • Follow up and resolve customers’ enquiries and issues.
  • Retain customers by recommending products and services that best serve customers’ needs.
  • Promote company products and services thru social media (Instagram, FB, TikTok etc.).
  • Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).
  • Attending to customer enquiry and request.

Benefits

  • Opportunities for promotion & career growth
  • Professional development
  • Good and friendly working environment
  • Attractive Remuneration Package and Monthly Incentive

Additional Benefits

  • Annual Leave
  • EPF / SOCSO / PCB
  • Performance Bonus
  • Medical and Hospitalisation Leave

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Schedule:

  • Early shift

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)