Sales Admin Executive - Petaling Jaya

Responsibilities:

• Receive and process customer orders accurately and promptly.
• Ensure all customer orders are verified for accuracy, including pricing, product specifications, and delivery timelines.
• Coordinate with the production and logistics teams to ensure timely order fulfilment.
• Act as the first point of contact for customer inquiries related to orders, pricing, and product availability.
• Respond to customer queries via phone, email, and other communication channels in a professional and timely manner.
• Resolve any issues related to orders, deliveries, and product discrepancies.
• Prepare quotations, sales contracts, and invoices as per the company’s guidelines.
• Maintain accurate records of customer orders, quotations, and sales agreements.
• Ensure proper documentation for all sales transactions and maintain compliance with company policies.
• Liaise with the production, logistics, and finance teams to ensure smooth order processing and delivery.
• Communicate any special customer requirements or urgent orders to the relevant departments.
• Generate regular sales reports for management, including order status, sales performance, and customer feedback.
• Monitor and update customer databases to ensure accuracy and completeness.
• Assist in monitoring stock levels to ensure product availability.
• Coordinate with the warehouse team for stock replenishment and inventory accuracy.
• Assist the sales team in preparing presentations, proposals, and sales materials.
• Schedule and coordinate meetings with clients and follow up on sales leads.

Requirements:

• Diploma/Advanced Diploma (Preferred)
• With experience as Sales admin : 3 years (Required)
• Language: Mandarin (Required)
• Location : Petaling Jaya (Required)

FOR Malaysian only

If interested, please share your latest CV to [email protected]

Shortlisted applicants will be contacted

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales admin: 3 years (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person