Epicareer Might not Working Properly
Learn More

Customer Service Executive (Mandarin & Cantonese Speaker)

RM 3,500 - RM 5,000 / month

Checking job availability...

Original
Simplified

What will you learn and be part of?

  • Receive industry-best training that will equip you with soft and technical skills for the role.
  • Gain confidence in meeting and exceeding the expectations of our global customers.
  • Get comfortable in handling emails and calls and potentially chats
  • Be part of our multilingual sales-oriented service team supporting our customers on their Reservations and Loyalty Program Queries
  • The opportunity to work and grow in a diverse culture with a rewarding career.

What are we looking for?

  • Excellent spoken and written in English, Mandarin & Cantonese is required.
  • Pleasant personality with good communication skills
  • Diploma /Degree holder in any discipline or SPM/STPM/IGCSE or equivalent qualification with relevant working experience
  • Preferably min 1year experience in Contact Centre, experience in hospitality/Online Travel Agency and customer service
  • Computer literate and internet savvy.
  • Positive attitude and a team player with a passion for delivering World Class customer service.
  • Willing to work in a shift environment (24/7 operations)
  • Ability to work under pressure to meet or exceed set performance standards
  • Open to Malaysian only.

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How long is your notice period?

Education:

  • STM/STPM (Required)

Experience:

  • Customer Care Specialist: 1 year (Required)

Language:

  • Mandarin (Required)
  • Cantonese (Required)
  • English (Required)

Expected Start Date: 03/02/2025