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Customer Service Executive - Bangsar South (Mandarin Speaker)

RM 2,500 - RM 3,000 / month

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Requirements

  • Available to join on immediately
  • Must able to communicate above average in English and Mandarin
  • Excellent telephone etiquette (professional, confident and patient)
  • Must have at least 1 year of Customer Service / Call center experience

Responsibility

  • Handle customer inquiries over the Inbound and Outbound (follow up)
  • Obtain all necessary information
  • Provide accurate information related to Key-lock, automatic & security doors
  • Assist customers regarding warranty, services technical support etc

Working timing

  • Monday to Sunday
  • 5 Working days (2 Off days)
  • 8 Working hours
  • Rotational shift

Salary Package

  • Base pay up to RM2500.00 - RM3000.00
  • KPI allowance: up RM500.00/month
  • Attendance allowance: RM100.00/month
  • Language allowance: RM300.00/month (If applicable)

Working Location

  • The Vertical Business Suites, Bangsar South (Kuala Lumpur)

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)